| 王迪,张永凯,刘巍,李沁园.品管圈活动在PIVAS降低药品盘点不准确率的应用[J].中国药事,2018,32(5):668-674 |
| 品管圈活动在PIVAS降低药品盘点不准确率的应用 |
| Application of Quality Control Circle in Reducing the Inaccuracy Rate of Drug Inventory of PIVAS |
| 投稿时间：2017-10-20 |
| DOI：10.16153/j.1002-7777.2018.05.017 |
| 中文关键词: 医院药事 质量管理 品管圈 静脉用药调配 药品盘点 准确率 账物相符 PDCA循环 |
| 英文关键词: hospital pharmaceutical affairs quality control quality control circle pharmacy intravenous admixture service drug inventory accuracy items consistent with inventory PDCA cycle |
| 基金项目: |
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| 摘要点击次数: 1480 |
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| 中文摘要: |
| 目的：降低静脉用药调配中心（PIVAS）药品盘点不准确率，从而提升医院药事管理水平，保障医疗活动顺利开展。方法：通过成立品管圈，以"降低药品盘点不准确率"为主题，遵循PDCA循环的十大步骤，分析吉林大学第一医院PIVAS药品盘点不准确的原因并提出改进措施，评价活动前后的有形成果及无形成果。结果：PIVAS药品盘点的不准确率由活动前的15.19%降低至改善活动后的7.64%，进步率为50.75%；圈员责任心、团队精神、沟通能力、品管手法、解决问题的能力和荣誉感均有不同程度的提高。结论：推行品管圈活动能有效降低我院PIVAS药品盘点不准确率，增强员工参与管理的意识，应当持续开展。 |
| 英文摘要: |
| Objective:To reduce the inaccuracy rate of drug inventory of PIVAS so as to improve the management level of hospital pharmaceutical affairs and guarantee the smooth progress of medical activities. Methods:A quality control circle (QCC) was established and its goal was to reduce the inaccuracy rate of drug inventory. The reasons for drug inventory inaccuracy were analyzed and improvement measures were proposed according to the 10 steps of the PDCA cycle. The tangible and intangible results before and after the QCC activity were evaluated. Results:The inaccuracy rate of drug inventory of PIVAS was decreased from 15.19% before the QCC activity to 7.64% afterwards, the improvement rate was 50.75%. The responsibilities, team spirit, communication skills, QCC methods, problem-solving ability and a sense of honor of being QCC members were improved at varying degree. Conclusion:The application of QCC could effectively reduce inaccuracy rate of drug inventory of PIVAS and enhance the awareness of participation of staff and should be continued. |
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